FAQs

Q: What is your cancellation policy? A: If you need to cancel your order, please notify us at least 4 days in advance. Cancellations made with less than 48 hours’ notice may be subject to a cancellation fee. If, for any reason, you need to revise your occasion date, our bakery will try our best to accommodate these changes at no additional cost, provided sufficient notice and the new occasion date is available.

Q: How should I store my baked goods? A: Storage instructions may vary depending on the item.  We will provide storage instructions upon delivery/pickup. Generally, most baked goods should be stored in an airtight container at room temperature for up to 3 days, or refrigerated for up to 5 days. Custom cakes should be consumed within 24 hours for optimal freshness.

Q: I am looking for a variety platter of goodies.  Can you mix and match your items? A: Yes!  If you want to pick some cookies, brownies and bars for a custom tray, we would love to build that for you!

Q: What is the best way to store my uneaten cake, cookies or brownies?  It is best to store them in an airtight container in the refrigerator.  However, if you are wanting to store it longer than 5 days, you will want to wrap it in plastic wrap, then aluminum foil, and then place it in an air-tight container and put it in the freezer.  It can be frozen for up to 6 months.

Q: We love your pancake mixes.  Can I order them in bulk?  Yes!  You may place a bulk order.  You will want to keep the mixes in the refrigerator for up to 6 months for optimal freshness.

Q: Do you offer tastings or consultations for custom orders? A: No, we are a home bakery and currently don’t offer tastings.  However, we are happy to provide you with references!

Q: Do you have a physical store location? A: No, we operate solely as a home bakery in compliance with local cottage laws. You can pick up your orders from our home or have them delivered to your location.

Please note: All products are produced in a home kitchen that is not subject to state licensure or inspection and that may also process common food allergens such as tree nuts, peanuts, eggs, soy, wheat, milk, fish, and crustacean shellfish. This product is not intended for resale.